Privacy Policy

Welcome to Volikart.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.volikart.com) or use our services, including any mobile applications or digital platforms associated with Volikart.  

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.  

 1. Information We Collect  

We collect different types of information to provide better services and enhance your experience.  

Personal Information  
When you register on Volikart.com, make a purchase, or contact us, we may collect:  
- Name  
- Email address  
- Phone number  
- Billing and shipping address  
- Payment details (processed securely via third-party payment providers)  

Non-Personal Information  
We also collect technical data that does not personally identify you, such as:  
- IP address  
- Browser type and version  
- Device information (e.g., mobile or desktop)  
- Website usage statistics (e.g., pages visited, time spent, referring website)  

 Cookies and Tracking Technologies  
We use cookies, tracking pixels, and other similar technologies to improve our services. These help us:  
- Remember user preferences  
- Analyze traffic and trends  
- Provide personalized content and advertisements  

You can manage or disable cookies through your browser settings.  

2. How We Use Your Information  

We use the collected data for the following purposes:  

- To provide and manage our services, including processing orders, payments, and deliveries  
- To improve user experience by analyzing behavior and enhancing website functionality  
- To personalize marketing efforts, such as sending promotional offers and updates with your consent  
- To ensure security and prevent fraud, unauthorized access, or illegal activities  
- To comply with legal obligations and maintain records as required by law  

 3. How We Share Your Information  

We do not sell or rent your personal data. However, we may share information in the following cases:  

Third-Party Service Providers  
We work with trusted third-party providers for services such as:  
- Payment processing (e.g., Razorpay, PayPal)  
- Shipping and logistics (e.g., India Post, Blue Dart)  
- Analytics and marketing (e.g., Google Analytics, Facebook Ads)  

These partners only access your data to perform their services and must follow strict confidentiality agreements.  

Legal and Security Reasons  
We may disclose your information if required by law, government authorities, or to protect our website, customers, and business from fraud or security threats.  

4. Data Security  

We implement strong security measures to protect your information, including:  
- Secure Socket Layer (SSL) encryption  
- Two-factor authentication (2FA) for account access  
- Regular security audits and updates  

Despite our best efforts, no method of transmission over the internet is completely secure. We recommend using strong passwords and keeping your account credentials safe.  

5. Your Rights and Choices  

You have the following rights regarding your personal data:  

Access and Correction  
You can review, edit, or update your personal details by logging into your Volikart.com account.  

Opt-Out of Marketing Communications  
You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email or adjusting your account settings.  

Request Data Deletion  
If you want to delete your account or personal data, contact us at [Your Support Email]. We will process your request within a reasonable timeframe.  

 6. Third-Party Links  

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their terms before providing any personal information.  

7. Children's Privacy  

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.  

8. Changes to This Privacy Policy  

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email or website notifications. Please review this policy regularly.  

9. Contact Us  

If you have any questions or concerns regarding this Privacy Policy, please contact us:  

Volikart.com  
Website: https://www.volikart.com